Ordering something custom can feel uncertain if you've never done it before. What do you send? How long does it take? Do you get to see it before it's made?
Here's exactly how it works at Palm Coast Customs — start to finish.
Step 1: Reach Out With Your Idea
You don't need to have everything figured out. A rough idea is enough to start. Text us, call us, or send a DM on Instagram with:
- What item you're thinking (tumbler, sign, keepsake, etc.)
- What text or design you have in mind
- Quantity — one piece or many
- When you need it
A photo of something similar you like is always helpful. Don't worry about being too vague — we ask follow-up questions.
Step 2: We Send You a Quote
Within one business day (usually faster), we'll come back with:
- Pricing based on your item and quantity
- Material recommendations if relevant
- Timeline for your specific order
No surprises. If anything costs extra, we tell you upfront before you commit.
Step 3: You Approve the Design
Before we cut a single thing, you'll receive a digital proof of your design. This is your chance to:
- Confirm the text is exactly right
- Adjust sizing or layout
- Request changes at no extra cost
Nothing goes into production until you say yes.
Step 4: We Make It
Once you approve the proof, we get to work. Most standard orders are completed within 5–7 business days. Rush orders (2 business days) are available for an additional fee when our schedule allows.
Step 5: Pickup or Delivery
- Local pickup is available in Estero
- Shipping is available nationwide
- Venue delivery is available for weddings and events throughout Southwest Florida
Ready to get started? Text us at (303) 495-9097 or DM us on Instagram. We'll take it from there.